Say hello.
Tell us what’s on your mind.
We’ll help you find your next step.
For app issues, include your device model and app version. Keep passwords, card details, and client information out of your message.
A little help.
A clearer day.
Questions about Chairfolio? You’re in the right place.
Let’s start here.
How do I contact support?
Email support@chairfolio.com. Include your app version, device model, and a short description of what happened. A screenshot can help; please hide client details and private information.
How do I manage or cancel a subscription?
In Chairfolio, open Your plan and choose Manage or cancel subscription. You can also use Google Play’s Payments & subscriptions settings. Uninstalling the app does not cancel a subscription.
Can I restore my purchase on a new phone?
Use Restore purchases with the Google Play account used to subscribe. Restoring Pro access does not restore locally stored appointments or client records. Chairfolio’s first release does not synchronize business records between devices.
How do I delete my information?
Local records can be deleted in the app where controls are available. Clearing Chairfolio’s storage in Android settings removes its local data. For purchase-service or support data, email support@chairfolio.com with the subject “Chairfolio data deletion”. Deleting data does not cancel a subscription.
Why didn’t a reminder make a sound?
Check Chairfolio’s sound setting and your phone’s notification volume, notification permissions, Do Not Disturb, and battery restrictions. Reminder delivery also depends on your device’s operating system.
Chairfolio is preparing for its first Google Play release. Support is already open for your questions.